RADIOLOGY
Radiology runs on equipment economics, where every cancelled scan costs hundreds of dollars and every missed recall is a quality measure slip. Assort handles safety screening, modality-specific prep, prior auth, and recall.
Trusted by leading radiology practices
Inbound calls answered around the clock, outbound campaigns run on modality and recall cadences, every request completed. No hold times or after-hours gaps. Your team only handles the calls that truly need them.
.svg)
Trained on real radiology workflows across imaging modalities, prior auth, prep protocols, and quality-measure recall.
Every action syncs directly to your EHR in real time. Appointments booked, tasks created, records updated.
.svg)
Synapse, Assort's automated implementation engine, is trained on care protocols other AI hasn't seen yet. Launch in weeks with no ongoing tuning needed.
MRI safety screening can’t happen after the patient arrives. Metal implants, pacemakers, cochlear implants, and pregnancy all matter, and contrast requires kidney function checks. Assort runs the safety screen on the call, books the right MRI protocol with its actual duration, and routes patients with contraindications to alternative modalities. Wrong scans stop getting booked.
Each modality has different prep: no metal for MRI, fasting and contrast for CT, full bladder for ultrasound, low-carb prep for PET. Wrong prep means a cancelled scan and a wasted slot, and for PET, a wasted radiotracer dose at hundreds of dollars per patient. Assort runs modality-specific reminders before the scan day and confirms prep is on track. Cancellation rates drop.
.png)
Annual mammograms are a quality measure for women 40+, and abnormal results need follow-up on a tight timeline. Most practices run mammogram recall manually if they run it at all. Assort runs outbound recall on the annual interval, books patients directly into the mammography schedule, and surfaces overdue abnormal follow-ups before they slip. Screening compliance climbs without staff tracking it.
Most advanced imaging needs prior auth before it can be booked, and auth requirements vary by body part, payer, and clinical indication. Assort checks auth status on the call, routes urgent ER follow-up scans into urgency windows, and books body-part-appropriate slots with the right durations. Scans stop getting booked into denied auths or wrong-duration slots.
Native integration with the EHRs radiology practices run on.
REAL PRACTICES, PROVEN OUTCOMES
Real results from radiology practices running Assort to handle inbound calls, run outbound campaigns, and keep schedules full.
Assort Health has completely transformed how we manage patient access. It handles scheduling over 100 providers across 6 specialties with precision... patients get through faster, our staff can focus on care, and we're seeing meaningful gains in both satisfaction and revenue.
Assort didn’t just solve a staffing challenge — it accelerated our strategic roadmap. We were missing a third of our 10,000 monthly calls despite a strong front-office team. With Assort, we automated call handling, freed up staff capacity, and improved scheduling speed... It’s allowed us to deliver faster, smarter care at scale.”
Calls are answered instantly, and our outbound campaigns have helped us book appointments at a rate we simply couldn’t achieve before. It’s improved efficiency on our end and, more importantly, created a better experience for patients at every interaction.
The best voice AI for radiology practices handles the workflows radiology groups actually run: MRI safety screening with contraindication routing, modality-specific prep reminders across CT, MRI, ultrasound, and PET, mammography recall on annual cadence, and imaging prior auth handling. Assort is built specifically for this, with native integration across the EHRs radiology practices actually use, including athenahealth, Epic, eClinicalWorks, NextGen, and AdvancedMD.
MRI safety screening for metal implants, pacemakers, cochlear implants, pregnancy, and kidney function for contrast is too important to leave to the day of the scan. Voice AI like Assort runs the safety screen on the call, books the right MRI protocol with its actual duration, and routes patients with contraindications to alternative modalities. Unsafe scans stop getting booked.
Each modality has different prep requirements, and a single missed instruction means a cancelled scan, a wasted slot, and for PET, a wasted radiotracer dose at hundreds of dollars per patient. Voice AI agents like Assort run modality-specific prep reminders before the scan day, confirm prep is on track, and catch issues early. Cancellation rates drop and equipment slots stay full.
Annual mammograms are a major quality measure, but most practices run mammogram recall manually if they run it at all. Voice AI like Assort runs outbound recall on the annual interval, books patients directly into the mammography schedule, and surfaces overdue abnormal follow-ups before they slip. Screening compliance climbs without staff tracking the list.
An offshore answering service takes a message; voice AI completes the task. Assort applies radiology-specific rules including MRI safety screening, modality-specific prep reminders, mammography recall cadence, and imaging prior auth handling, books appointments directly in your EHR, and operates 24/7 in 29 languages. Most radiology practices switch from offshore for this reason.
In 20 minutes, we’ll run an MRI safety screen, send a modality-specific prep reminder, and sync everything to your EHR.
Trusted across 22 specialties · Deployed in weeks, not months · Expert onboarding included
