dermatology

Patient Access AI That Fills Schedules and Closes Revenue Loops Your Front Desk Can’t

Dermatology runs two practices on one phone line. Assort handles both cosmetic and medical calls correctly from the first sentence, enforces iPLEDGE windows, closes biopsy follow-up loops, and fills every schedule. Inside your EHR.

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Trusted by leading dermatology groups

High call volume and complex multi-line scheduling keep dermatology front offices stretched thin, turning patient demand into missed appointments and unrealized revenue.

Built for

Dermatology Patient Access

24/7 patient access

Every inbound call answered, every outbound touchpoint delivered. No hold times, after-hours gaps, or staff intervention.

Dermatology-trained AI

Trained on 150M+ patient interactions across dermatology workflows, from cosmetic recall to Mohs surgery.

EHR-native

Every action syncs directly to your EHR in real time. Appointments booked, tasks created, records updated.

Surprise-ready from day one

Synapse, Assort's automated implementation engine, is trained on care protocols other AI hasn't seen yet. Launch in weeks with no ongoing tuning needed.

The Workflows Dermatology Groups Actually Run

Cosmetic vs. medical vs.
surgical routing

When a patient calls, Assort figures out what kind of visit they need before anyone on your team picks up. Cosmetic calls skip insurance verification and move straight to scheduling. Acute medical concerns route to same-day availability. Mohs and surgical requests go to the right team, not just the first open slot.

Accutane & iPLEDGE compliance

Federal iPLEDGE windows are enforced as a hard constraint. Assort AI agents won’t allow booking outside the 28-35 or 31-34 day window, period. Prescription recency is checked on every call, so your team never has to catch a compliance miss after the fact.

Mohs surgical coordination

Mohs is a multi-step process, and every handoff matters. Assort walks patients from initial consult through pre-op scheduling, blocks the right amount of time for surgery day, and books wound care follow-up before they leave the call. If reconstruction coordination is needed, that gets routed too, so your team isn't chasing down next steps after the fact.

Cosmetic recall & waitlist backfill

Cosmetic recall is recurring revenue you can't afford to leave on the table: Botox at 3 months, filler at 6 to 12. Assort runs an outreach cadence proactively, books patients into provider schedules, and refills cancellations from your waitlist within minutes.

Native integration with the EHRs Dermatology practices run on

REAL PRACTICES. PROVEN OUTCOMES

Answer every call.
Book more appointments.

Free up your team.

Real results from dermatology groups running Assort across cosmetic, medical, surgical, and routine scheduling.

3.3M↑

Annual revenue per 100 providers

5%↑

Appointment volume

115%↑

Labor capacity

4.3/5

Average patient
satisfaction

Frequently Asked Questions

What’s the best voice AI for dermatology practices?

The best voice AI for dermatology practices handles the workflows dermatology groups actually run: four-category cosmetic versus medical routing, Accutane and iPLEDGE compliance, biopsy follow-up, and cosmetic recall campaigns. Assort is built specifically for this, with native integration across the EHRs dermatology practices actually use, including ModMed, Nextech, eClinicalWorks, athenahealth, and Epic.

How can dermatology practices automate cosmetic and medical scheduling?

Cosmetic and medical visits run on entirely different rules: cosmetic skips insurance, medical doesn’t, and Mohs surgical pathways have their own logic. Assort triages every call into medical, cosmetic, tattoo removal, or surgical, applies the right rules, and books directly into your EHR without front-desk involvement.

How can dermatology practices reduce wait times?

Wait times in dermatology are rarely a capacity problem - they're a scheduling efficiency problem. Cancellations and no-shows create same-day openings that never get filled, while patients on the waitlist sit waiting for weeks. Assort automatically reaches out to your waitlist the moment a slot opens, getting patients in faster without adding staff or extending hours.

How can dermatology practices recover missed cosmetic recall revenue?

Botox at three months and filler at six to twelve months are recurring revenue patients forget about. Assort runs automated outbound recall campaigns on the right cadence per treatment, books directly into provider schedules, and flags VIP patients for waitlist priority. Recurring revenue stops walking out the door.

How is voice AI different from an offshore answering service for dermatology groups?

An offshore answering service takes a message; voice AI completes the task. Assort books appointments directly in your EHR, applies derm-specific rules including iPLEDGE compliance windows and four-category triage, and operates 24/7 in 29 languages. Most dermatology groups switch from offshore for this reason.