Handle unlimited calls without the head count. Cut hold times, control costs, and turn dropped calls into accurate appointments with industry-leading generative AI agents for your call center.
Managing Partner,
Illinois Bone and Joint Chicago Division
“Assort Health's voice AI technology has been a game-changer for our clinic. We've experienced a staggering 2.7x decrease in call drop rates and cut our average hold time by 56%. This has significantly enhanced our ability to serve more patients and grow our practice without needing to manage more staff. Truly a remarkable transformation.”
decrease in call drop rate
40% -> 15%
decrease in average hold time
5m 26s -> 2m 23s
call drop rate decrease
cost reduction
revenue increase
patient interactions
The Call Center Crisis, where every patient call is an expensive, manual process, is the ideal opportunity for generative AI agents. Top healthcare organizations partner with Assort to transform their call centers from a cost center to a revenue generator.
post-COVID staff turnover demands constant hiring and training. With 170% more calls on Monday, proper staffing becomes nearly impossible.
of calls go unanswered due to long-hold times. Operators are short-staffed and overwhelmed, leading to burnout and churn.
of appointments are scheduled over the phone. When patients can't get through, they turn elsewhere.
Reduce call burden and book more patients with Assort. Our generative AI agents understand caller needs and integrate seamlessly with your EHR, resolving patient inquiries without human intervention.
Schedule, cancel, confirm, or change appointments 24/7
Find the appropriate call line and answer questions about address, visiting hours, parking, and more
Online forms for scheduling, patient intake and more
Patients can schedule 24/7 with our after-hours answering service
Find the appropriate provider with custom AI-enhanced triage rules
Send customized links & messages for reminders, scheduling with a specific provider, or important alerts
Can’t find your EHR? Don’t worry! Assort is easily integrated using open standards, including HL7, FHIR and more.
