Handle unlimited calls without the head count. Cut hold times, control costs, and turn dropped calls into accurate appointments with industry-leading generative AI agents for your call center.
CEO, Peninsula Orthopaedic Associates 2025 AAOE Innovator Award Nominee
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“Voice AI isn’t just automation—it’s about performance. It needs to master the nuances of finding patients the right provider while delivering accuracy across 40+ clinicians and six clinic locations. Assort Health’s AI seamlessly navigates our scheduling algorithms like a top-tier operator, scheduling appointments with remarkable precision and care. In just 30 days, we cut hold times from 11 minutes to 1 minute and booked more accurate appointments with operational efficiency.”
decrease in call drop rate
41% -> 8%, 30 days
decrease in wait time
11min 5sec -> 1min 16 sec, 30 days
call drop rate decrease
cost reduction
revenue increase
patient interactions
The Call Center Crisis, where every patient call is an expensive, manual process, is the ideal opportunity for generative AI agents. Top healthcare organizations partner with Assort to transform their call centers from a cost center to a revenue generator.
post-COVID staff turnover demands constant hiring and training. With 170% more calls on Monday, proper staffing becomes nearly impossible.
of calls go unanswered due to long-hold times. Operators are short-staffed and overwhelmed, leading to burnout and churn.
of appointments are scheduled over the phone. When patients can't get through, they turn elsewhere.
Reduce call burden and book more patients with Assort. Our generative AI agents understand caller needs and integrate seamlessly with your EHR, resolving patient inquiries without human intervention.
Schedule, cancel, confirm, or change appointments 24/7
Find the appropriate call line and answer questions about address, visiting hours, parking, and more
Online forms for scheduling, patient intake and more
Patients can schedule 24/7 with our after-hours answering service
Find the appropriate provider with custom AI-enhanced triage rules
Send customized links & messages for reminders, scheduling with a specific provider, or important alerts
Can’t find your EHR? Don’t worry! Assort is easily integrated using open standards, including HL7, FHIR and more.
