GASTROENTEROLOGY
Gastroenterology practices live and die by the procedure schedule. Assort handles every inbound call, follows up with patients due for repeat colonoscopies, and makes sure patients are prepared before procedure day.
Every procedure call triaged correctly, every surveillance recall run on time, every prep question answered before procedure day. Inbound and outbound coverage 24/7, with your team only handling the calls that truly need them.
Trained on real gastroenterology workflows, from routing patients to the right visit type, to following up on repeat colonoscopies and making sure patients show up prepared.
Every action syncs directly to your EHR in real time. Appointments booked, tasks created, records updated.
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Synapse, Assort's automated implementation engine, is trained on care protocols other AI hasn't seen yet. Launch in weeks with no ongoing tuning needed.
When a patient calls asking for a colonoscopy, Assort doesn’t just book a slot. It checks 5-year recency, routes new patients to an office visit first, and books recent patients directly into procedure scheduling. Red flags like abdominal pain, bleeding, or anemia transfer to a human automatically. Patients get the right pathway the first time, and the procedure schedule stays clean.
Most patients who are due for a repeat colonoscopy never schedule one on their own. Assort reaches out to every patient at the right interval, books them directly into the procedure schedule, and handles age-based eligibility automatically. Patients who should be coming back actually do.
Incomplete bowel prep is the #1 cause of cancelled colonoscopies. Assort runs outbound 3 to 5 days before the procedure, confirms prep is on track, answers patient questions about the process, and catches issues before procedure day. Patients show up ready, and the procedure schedule stops losing slots to prep failures.
Not every patient calling with a stomach complaint needs the same appointment. Assort distinguishes between a new concern and a worsening one: getting patients with worsening symptoms in faster, and routing new complaints into a standard first visit. Custom intake questions are collected on the same call, so your team has what they need before the patient walks in the door.
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Native integration with the EHRs gastroenterology practices run on.
REAL PRACTICES, PROVEN OUTCOMES
Real results from practices running Assort to handle inbound calls, run outbound campaigns, and keep schedules full.
Assort Health has completely transformed how we manage patient access. It handles scheduling over 100 providers across 6 specialties with precision... patients get through faster, our staff can focus on care, and we're seeing meaningful gains in both satisfaction and revenue.
We're handling more calls and scheduling more appointments without adding headcount... the impact on efficiency, cost savings, and patient experience has been tremendous.
Calls are answered instantly, and our outbound campaigns have helped us book appointments at a rate we simply couldn’t achieve before. It’s improved efficiency on our end and, more importantly, created a better experience for patients at every interaction.
The best voice AI for gastroenterology practices handles the workflows GI groups actually run: procedure vs. office visit triage with 5-year recency checks, following up with patients due for repeat colonoscopies, bowel prep compliance, and new patient intake. Assort is built specifically for this, with native integration across the EHRs gastroenterology practices actually use.
Most colonoscopy calls require a procedure-vs-office-visit decision: a returning patient within 5 years can book directly, a new patient needs an office visit first, and red-flag symptoms need urgent triage. Voice AI like Assort applies the recency check, routes new patients to the right pathway, and flags red flags like bleeding or anemia for human handoff. The procedure schedule stops getting wrong-pathway bookings.
Most patients who are due for a repeat colonoscopy never schedule one on their own. Compliance sits at 30–40% in most practices, leaving significant revenue on the table. Voice AI agents like Assort reach out to patients at the right interval, handle age-based eligibility for first-time screenings, and book patients directly into the procedure schedule. Overdue patients stop slipping through.
Incomplete bowel prep is the leading cause of colonoscopy cancellations, costing practices $1,200-$1,800 per cancelled slot. Voice AI like Assort runs outbound calls 3 to 5 days before the procedure, confirms prep is on track, answers patient questions, and escalates patients who aren’t ready. Cancellation rates drop, and procedure slots stop sitting empty.
An offshore answering service takes a message; voice AI completes the task. Assort applies GI-specific rules including procedure triage, 5-year recency checks, repeat colonoscopy recall intervals, and bowel prep compliance, books appointments directly in your EHR, and operates 24/7 in 29 languages. Most gastroenterology practices switch from offshore for this reason.
In 20 minutes, we’ll triage a procedure request, follow up on a patient due for a repeat colonoscopy, and sync everything to your EHR.
Trusted across 22 specialties · Deployed in weeks, not months · Expert onboarding included
