EMERGENCY MEDICINE
Follow-up is critical for emergency medicine and urgent care visits. Assort follows up automatically so that these visits don't slip through the cracks waiting for patients to call.
Trusted by leading emergency medicine and urgent care GROUPS
Every post-ER follow-up booked within the window, every discharge referral closed out, every check-in call completed. Inbound and outbound coverage 24/7, with your team only handling the calls that truly need them.
Trained on real emergency medicine and urgent care workflows, from post-discharge follow-up to specialist referral handoff and proactive recovery check-ins.
Every action syncs directly to your EHR in real time. Appointments booked, tasks created, records updated.
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Synapse, Assort's automated implementation engine, is trained on care protocols other AI hasn't seen yet. Launch in weeks with no ongoing tuning needed.
When a patient leaves the ER, they often need a PCP or specialist visit within 7 days to prevent readmission, a critical CMS quality measure. High-acuity patients are the most likely to skip the follow-up. Assort runs proactive outbound from discharge data, books the follow-up within the window, and escalates patients who don’t engage. Readmission penalties drop.
ER physicians generate referrals to ortho, cardio, or neuro on discharge, but post-ER referral follow-through is worse than PCP referrals. Patients leave with paperwork they never act on. Assort pulls open ER referrals, runs multi-channel outreach, and helps patients book specialist appointments. Referral revenue stops walking out the ER door.
ER orders for follow-up CT, MRI, or repeat X-ray fall through the cracks when patients have to schedule outpatient visits on their own. Assort reaches out to patients to book each imaging study, schedules at the right interval, coordinates with outpatient centers, and tracks completion. Findings stop sitting unaddressed because the imaging never happened.
For patients told to “return if worsens,” a proactive call within 24 to 48 hours catches complications before they become readmissions. Assort proactively reaches out to patients to check-in, screens for safety concerns, and routes flagged responses to a clinician. Complications get caught early, and patients stop bouncing back to the ER.
Native integration with the EHRs emergency medicine and urgent care groupS run on.
real practices. proven outcomes
Real results from emergency medicine and urgent care groups running Assort to handle inbound calls, run outbound campaigns, and keep schedules full.
Assort Health has completely transformed how we manage patient access. It handles scheduling over 100 providers across 6 specialties with precision... patients get through faster, our staff can focus on care, and we're seeing meaningful gains in both satisfaction and revenue.
Our staff is happier because they’re not dealing with frustrated patients—and patients are telling us, ‘I love your clinic, but I can never get ahold of you.’ Assort changed that.”
Calls are answered instantly, and our outbound campaigns have helped us book appointments at a rate we simply couldn’t achieve before. It’s improved efficiency on our end and, more importantly, created a better experience for patients at every interaction.
The best voice AI for emergency medicine and urgent care groups handles the workflows these teams actually run: post-ER follow-up scheduling within CMS 7-day readmission windows, specialist referral handoff after discharge, follow-up imaging scheduling, and proactive post-visit check-in calls. Assort is built specifically for this, with native integration across the EHRs emergency medicine and urgent care groups actually use.
Post-ER follow-up within 7 days of discharge is the strongest predictor of avoiding readmission, but high-acuity patients are the most likely to skip it. Voice AI like Assort runs proactive outbound from discharge data, books the follow-up within the window, and escalates patients who don’t engage. Readmission penalties drop.
Patients leave the ER or urgent care with referral paperwork they often never act on, and follow-through is worse than PCP referrals. Voice AI agents like Assort pull open referrals from the EHR, run multi-channel outreach across voice, SMS, and email, and allow patients to schedule the specialist visit during a single interaction. Referral revenue stops walking out the door.
ER orders for follow-up imaging fall through the cracks when patients have to call back into the hospital to schedule. Voice AI agents like Assort automatically reach out to patients to book each imaging study at the right interval, coordinates with outpatient imaging centers, and tracks completion. Findings stop sitting unaddressed because the scan never got booked.
An offshore answering service takes a message; voice AI completes the task. Assort applies emergency-medicine-specific rules including CMS 7-day follow-up windows, discharge referral handoff, follow-up imaging scheduling, and proactive post-visit check-ins, books appointments directly in your EHR, and operates 24/7 in 29 languages. Most emergency medicine groups switch from offshore for this reason.
In 20 minutes, we’ll book a post-discharge follow-up, close a specialist referral, and sync everything to your EHR.
Trusted across 22 specialties · Deployed in weeks, not months · Expert onboarding included
