Proactive Patient Outreach
Assort AI agents give healthcare practices a better way to handle patient engagement at scale, with proactive automated outreach across phone, text, and email.
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Automatically contact patients who cancel or no-show to rebook and backfill from your waitlist simultaneously.
Re-engage inactive patients with targeted, personalized campaigns that identify the right patients, reach them on their preferred channel, and bring them back to your practice.
Notify waitlist patients the moment a slot opens, confirm their availability, and write the new appointment directly to your EHR, without staff involvement.
Run targeted outreach for patients due for annual visits, vaccines, and screenings with campaign logic tied directly to your EHR data and outcomes tracked back automatically.
Identify patients with open referrals in your EHR and reach out to schedule before the referral expires or the patient goes elsewhere.
Keep patients on track between visits with timely outreach tied to their care plan, reducing care gaps and the downstream costs that come with them.
Reach patients by voice, SMS, or email with outreach that follows through across channels until the interaction is complete.
Campaigns launch automatically from pending items in your EHR. No manual list-building, no campaign setup for every new cohort.
Automatically contact patients with outstanding balances and guide them to resolution in a single interaction. Multi-touch follow-up ensures higher completion rates.
why assort
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Assort Health has completely transformed how we manage patient access. It handles scheduling over 100 providers across 6 specialties with precision... patients get through faster, our staff can focus on care, and we're seeing meaningful gains in both satisfaction and revenue.
Assort Health's AI seamlessly navigates our scheduling algorithms like a top-tier operator, scheduling appointments with remarkable precision and care. In just 30 days, we cut hold times from 11 minutes to 1 minute and booked more accurate appointments.
We've seen a significant lift in patient conversions and appointment bookings. Just as importantly, our patients no longer wait on hold — calls are answered instantly, and our staff can focus on delivering a great experience rather than managing phone queues.
Patient engagement software helps healthcare practices proactively communicate with patients — for scheduling, follow-up, care gap closure, and more. Instead of waiting for patients to call in, engagement software initiates contact on the practice's behalf. Assort goes further, using AI agents that conduct live voice conversations, send SMS and email outreach, and write every outcome directly into your EHR, with campaign logic built around your specialty and patient population.
The most important factors are EHR integration depth, specialty configurability, and the ability to run multi-channel campaigns without manual intervention. Generic patient engagement platforms often require significant setup and can't handle the nuanced scheduling logic or clinical workflows that specialty practices rely on. Assort is built specifically for specialty care — trained on 140M+ patient interactions across 22 specialties — so outreach is accurate and effective from day one.
Proactive outreach captures revenue that would otherwise be lost to no-shows, unfilled slots, unpaid balances, and referrals that never convert. Assort practices see a 64% referral scheduling conversion rate, 53% rescheduling success on cancellations and no-shows, and 47% of patients paying outstanding balances within 7 days of outreach — outcomes that manual patient outreach software consistently can't match at scale.
Patient recall software is designed to bring patients back to a practice for follow-up or preventive care — annual physicals, chronic condition check-ins, overdue screenings. Patient engagement solutions are broader, covering everything from recall to no-show recovery, referral scheduling, and payment collection. Assort handles both, with AI agents that identify the right patients, reach them on their preferred channel, and manage follow-through automatically.
Assort's AI agents are trained on 140M+ patient interactions across 22 specialties, with 1.2M+ documented edge cases. That means campaign logic, scheduling rules, and clinical context are understood natively — not configured from scratch. Whether you're running a preventive care campaign for a cardiology practice or a no-show recovery workflow for orthopedics, Assort applies specialty-specific precision from the first interaction.
Stop relying on staff time to reach patients who need to hear from you. See how Assort's patient engagement software runs proactive outreach across your full patient population.
Trusted across 22 specialties · Deployed in weeks, not months · Expert onboarding included
