FQHC / COMMUNITY HEALTH
A community health center isn’t one practice. It’s multiple specialties sharing the same front door. Assort handles complex scheduling, routing, and outreach workflows across primary care, pediatrics, behavioral health, OB/GYN, and more, helping teams close care gaps and improve access at scale.
Trusted by leading community health centers
Every inbound call answered, every outbound touchpoint delivered. No hold times, after-hours gaps, or staff intervention.
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Trained on real community health workflows, from sliding fee scales and state Medicaid handling to UDS recall and integrated behavioral health.
Every action syncs directly to your EHR in real time. Appointments booked, tasks created, records updated.
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Synapse, Assort's automated implementation engine, is trained on care protocols other AI hasn't seen yet. Launch in weeks with no ongoing tuning needed.
When a patient calls describing symptoms, Assort knows dizziness needs immediate attention, a runny nose can wait until next week, and a 103°F fever needs walk-in hours. Assort maps over 1,000 symptom variants to the right urgency, timeframe, and specialty.
Wellness scheduling changes across every stage of life, and Assort applies the right cadence automatically. Pediatric well visits, adult annuals, and Medicare wellness visits each follow different timing and scheduling rules. Patients stay on track without staff manually checking eligibility windows.
Your front office team manages far more than scheduling. Assort helps answer patient FAQs, apply sliding fee eligibility, routes patients based on Medicaid requirements, and coordinates transportation-dependent visits during the right appointment windows. Front desks spend less time chasing paperwork before the visit.
When patients are due for HbA1c, mammogram, depression screening, or annual wellness but haven’t called back, Assort reaches out before they miss it. Outbound campaigns across voice,text, and email identify the care gap and book directly into the right specialty. UDS metrics improve, reimbursement is protected, and chronic conditions get caught before they worsen.
NATIVE INTEGRATION WITH THE EHRS community health centers RUN ON
real practices. proven outcomes
Real results from community health centers running Assort across symptom triage, care gap outreach, sliding fee scheduling, and chronic disease recall.
Assort Health has completely transformed how we manage patient access. It handles scheduling over 100 providers across 6 specialties with precision... patients get through faster, our staff can focus on care, and we're seeing meaningful gains in both satisfaction and revenue.
Our staff is happier because they’re not dealing with frustrated patients—and patients are telling us, ‘I love your clinic, but I can never get ahold of you.’ Assort changed that.”
Calls are answered instantly, and our outbound campaigns have helped us book appointments at a rate we simply couldn’t achieve before. It’s improved efficiency on our end and, more importantly, created a better experience for patients at every interaction.
The best voice AI for community health centers handles the workflows FQHCs actually run: multi-specialty triage across pediatrics, primary care, OB/GYN, and behavioral health, sliding fee and state-specific Medicaid logic, AAP well-child schedules, and UDS care gap closure. Assort is built specifically for this, with native integration across the EHRs FQHCs actually use, including athenahealth, ModMed, Epic, eClinicalWorks, Nextech, and NextGen.
UDS measures like HbA1c control, mammogram screening, and depression screening determine FQHC reimbursement. Assort runs proactive outbound campaigns by voice or text, books patients into the right specialty automatically, and closes care gaps before reporting deadlines. UDS metrics improve without your team chasing patients down one phone call at a time.
Community health centers run pediatrics, primary care, OB/GYN, behavioral health, podiatry, and more on one phone line. Voice AI agents like Assort triage every call into the right specialty in the first sentence, apply the right scheduling logic per visit type, and book directly into your EHR without front-desk involvement.
FQHCs apply sliding fee scales based on income and run state-specific Medicaid programs that vary widely (MassHealth, Health Safety Net, and others). Voice AI like Assort applies your sliding fee scale on the call, handles state Medicaid rules automatically, and routes patients to the right financial counseling when needed. Financial barriers get addressed before the visit, not after.
An offshore answering service takes a message; voice AI completes the task. Assort books appointments directly in your EHR, applies FQHC-specific rules including sliding fee, state Medicaid handling, and UDS recall logic, and operates 24/7 in 29 languages. Most community health centers switch from offshore for this reason.
In 20 minutes, we’ll triage a multi-specialty call, apply sliding fee logic, and sync everything to your EHR.
Trusted across 22 specialties · Deployed in weeks, not months · Expert onboarding included
