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TRUSTED BY PRACTICES ON NEXTGEN
With Assort’s direct NextGen EHR integration, agents can read and write supported data and complete patient access actions inside NextGen Enterprise. Assort’s agents can read from and write into supported EHR workflows, allowing the patient interaction and the operational action to happen as one continuous process.
Assort can read available appointment slots and create, cancel, or reschedule appointments directly in NextGen Enterprise, applying each organization’s configuration and specialty-specific scheduling rules.
A seemingly small detail can matter downstream. If a patient explains why they are canceling or rescheduling, Assort can map that conversation to the practice’s existing cancellation-reason taxonomy so reporting and follow-up retain the structured information the team already relies on.
For workflows such as workers’ compensation or auto-accident scheduling, booking the appointment may only be step one.
Assort can support the follow-up work that needs to happen inside NextGen so staff aren’t left completing the rest manually.
The documented integration spans supported workflows involving referrals, patient cases and tasks, clinical notes, chart alerts, diagnoses, procedures, and payments.
The key is not merely access to information; it is the ability to preserve structured context as the patient moves through the workflow.
customer spotlight
how it works
Assort connects directly to NextGen Enterprise so your AI agents can work within the scheduling rules, structured data, and operational workflows your team already uses.
Choose the patient access workflows you want to automate and the providers, appointment types, and teams involved.
Assort uses its direct NextGen Enterprise integration and Platinum API access for supported read-and-write transactions.
Assort maps specialty-specific rules, scheduling logic, structured fields, routing requirements, and the conventions your staff already uses.
Launch the first workflows, then extend the same action layer into additional patient scheduling, task management, referrals, intake, patient outreach, and more.
No. For supported workflows, the goal is to act against the information and conventions in NextGen Enterprise rather than create a parallel operational system that staff need to maintain.
Yes. The agent can identify the appropriate provider and appointment type, apply practice-specific scheduling rules, complete the appointment action, and write structured information back using the organization’s existing conventions.
Yes. Assort supports AI-powered patient conversations alongside direct scheduling and other supported workflows in NextGen Enterprise, including appointment management, patient tasks, referrals, and structured EHR actions.
Yes. The documented NextGen integration can support workflows around referrals, patient tasks/cases, clinical notes, chart alerts, diagnoses, procedures, and payments. Exactly which actions are deployed is determined by the customer workflow and configuration.
The distinction is execution. An answering service can understand a request and hand it off. Assort can carry supported requests into the EHR, complete the appropriate action, and preserve the information staff need for whatever happens next.
Assort also integrates with:
AI agents for scheduling, referrals, intake, and patient access.
AI agents integrated with medent workflows.
AI agents for patient access and workflow automation in Veradigm.
Bring us a scheduling rule, referral workflow, patient task, or operational handoff your staff deals with every day. We’ll show you how Assort can handle the patient conversation and carry the work through inside NextGen Enterprise.
NextGen is a registered trademark of NXGN Management, LLC. All other trademarks are the property of their respective owners.
