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[Orthopedic practices face high daily call volumes — and with patients needing timely access to clinic appointments, surgery scheduling, MRIs, physical therapy, and post-op guidance, there's no room for missed calls or message delays. Assort Health helps you manage this complexity, around the clock.]
Extend availability with AI and human support — including after-hours and weekends.
Match patients to providers based on details of their case [(sports knee injury vs. knee replacement).]
Automatically schedule, cancel, and reschedule [clinic, MRI, PT, and surgical consults] based on your specific rules and EMR setup.
Patients are intelligently matched to providers for their chief complaint, and adhere to your practices’ rules for how to manage continuity of care for established patients
Review appointment history to set the appropriate appointment so there is no disruption to scheduling preferences and billing workflows
Recommend PA / NPs if a surgeon’s schedule is busy
Capture, transcribe, and route patient messages to the right on-call provider or staff with zero delay.
Handle transfers, basic info requests, and urgent escalations efficiently.
Integrate seamlessly with your EHR & PM systems
Let’s chat about how Assort Health can support your team and patients with specialty-trained voice AI.
